FAQ

FAQ2019-12-18T10:35:32-07:00

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Frequently Asked Questions

Can you guys customize the meals?2019-06-03T11:57:42-06:00

We are able to customize your meals to some extent. Anything from less starch to more vegetables or if you don’t like certain ingredients, make sure to let us know and we will try our best to accommodate you.

Does the food come fully cooked?2019-06-03T11:57:48-06:00

Yes, our meals are made fresh and come fully cooked, so you don’t have to do any work. Put our meal in the microwave for 2 to 2.5 minutes and they are ready to serve.

Are the meals healthy?2019-06-03T11:57:55-06:00

We have a variety of meals from our standard menu to our vegan and keto menus. They are all a variation of health focused meals. Our meals typically have 4oz of protein followed with a cup of starch and vegetables.

Do you guys offer vegan and gluten-free options?2019-06-03T11:58:06-06:00

Yes, we offer different bundle packs for gluten free and vegan under our bundle option. These meals are similar to what we have on our menu, but they have been modified to your gluten-free or vegan needs.

How does delivery work?2021-08-07T14:21:13-06:00

We deliver twice a week, every Sunday and Wednesday. Our cut-off for Sunday’s orders are Wednesday by 11PM and our cut-off for Wednesday’s orders are Sundays by 11PM. Anything order past the cut-off will be delivered the following delivery day. For example, if I miss Wednesday’s cut off, my meals would be delivered Wednesday and not Sunday.

Are my meals safe if I leave them outside?2019-06-03T11:58:24-06:00

Your meals are packaged in our box which is insulated by an ice pack. We recommend not leaving it longer than 1 hour outside on a sunny day.

What are your containers made of?2019-12-11T04:27:34-07:00

Our containers are BPA free reusable, dishwasher and freezer friendly. As well as recyclable, leak resistant, and microwavable.

Are you guys open to sponsorships?2019-06-03T11:58:34-06:00

We are always looking to work with local companies or people to join our affiliates program. Please don’t hesitate to email us at info@mealkraft.ca

How does the affiliates program work?2019-06-03T11:58:40-06:00

We are always looking for like-minded individuals to become affiliates with us. Please follow the instructions under the affiliates link on our website and tell us more about you. Our affiliates will have exclusive discounts and cash back incentives if they prove to be a good fit to our team.

What if I’m not home for delivery?2019-12-11T04:28:39-07:00

If our drivers are not able to reach you when they deliver your meals, we will either leave it at your doorstep with your permission or drop it off at our nearest pick up location.

How many pick up locations do you have? How do they work?2019-12-11T04:29:13-07:00

We currently have three pick-up locations at the moment. They are Dirtbag Café on 10505 107 St, Rock Jungle 10247 184 St. and ARC Physiotherapy located on 12328 102 Ave NW. You are able to pick your meals up from there based on their store hours.

Can you guys customize the meals?2019-06-03T11:57:42-06:00

We are able to customize your meals to some extent. Anything from less starch to more vegetables or if you don’t like certain ingredients, make sure to let us know and we will try our best to accommodate you.

Does the food come fully cooked?2019-06-03T11:57:48-06:00

Yes, our meals are made fresh and come fully cooked, so you don’t have to do any work. Put our meal in the microwave for 2 to 2.5 minutes and they are ready to serve.

Are the meals healthy?2019-06-03T11:57:55-06:00

We have a variety of meals from our standard menu to our vegan and keto menus. They are all a variation of health focused meals. Our meals typically have 4oz of protein followed with a cup of starch and vegetables.

Do you guys offer vegan and gluten-free options?2019-06-03T11:58:06-06:00

Yes, we offer different bundle packs for gluten free and vegan under our bundle option. These meals are similar to what we have on our menu, but they have been modified to your gluten-free or vegan needs.

How does delivery work?2021-08-07T14:21:13-06:00

We deliver twice a week, every Sunday and Wednesday. Our cut-off for Sunday’s orders are Wednesday by 11PM and our cut-off for Wednesday’s orders are Sundays by 11PM. Anything order past the cut-off will be delivered the following delivery day. For example, if I miss Wednesday’s cut off, my meals would be delivered Wednesday and not Sunday.

Are my meals safe if I leave them outside?2019-06-03T11:58:24-06:00

Your meals are packaged in our box which is insulated by an ice pack. We recommend not leaving it longer than 1 hour outside on a sunny day.

What are your containers made of?2019-12-11T04:27:34-07:00

Our containers are BPA free reusable, dishwasher and freezer friendly. As well as recyclable, leak resistant, and microwavable.

Are you guys open to sponsorships?2019-06-03T11:58:34-06:00

We are always looking to work with local companies or people to join our affiliates program. Please don’t hesitate to email us at info@mealkraft.ca

How does the affiliates program work?2019-06-03T11:58:40-06:00

We are always looking for like-minded individuals to become affiliates with us. Please follow the instructions under the affiliates link on our website and tell us more about you. Our affiliates will have exclusive discounts and cash back incentives if they prove to be a good fit to our team.

What if I’m not home for delivery?2019-12-11T04:28:39-07:00

If our drivers are not able to reach you when they deliver your meals, we will either leave it at your doorstep with your permission or drop it off at our nearest pick up location.

How many pick up locations do you have? How do they work?2019-12-11T04:29:13-07:00

We currently have three pick-up locations at the moment. They are Dirtbag Café on 10505 107 St, Rock Jungle 10247 184 St. and ARC Physiotherapy located on 12328 102 Ave NW. You are able to pick your meals up from there based on their store hours.

How can we help you?

Can’t find the answer you’re looking for? Our team is happy to help. Complete the following form and we’ll be in touch with you within 24 hours!

    Get Started with MealKraft

    MealKraft is here to help you discover fresh, easy meals delivered right to your door! Get started by browsing our options here.

    Get Started with MealKraft

    MealKraft is here to help you discover fresh, easy meals delivered right to your door! Get started by browsing our options here.

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